The tourism industry is among the hardest-hit sectors by Covid-19, which has devastated revenue streams that bank on crowds. Despite this, experts believe that the local business will recover amid the uncertainty brought by the pandemic.

Just recently, the Philippines was named a major tourist destination in a post-Covid-19 scenario. Department of Tourism (DOT) Secretary Bernadette Romulo-Puyat herself expressed confidence that the local tourism industry will return to its former glory through slow but sure adjustments.

The Western Visayas region has been put under modified general community quarantine, which means partial operations for establishments are now allowed. Businesses, including beach resorts, have been preparing to embrace the “new normal.” Belmont Hotel and Savoy Hotel at Boracay Newcoast, for example, have already placed measures to protect and ensure the safety of their staff and guests.

Among the health protocols to be implemented by both hotels upon re-opening are the mandatory rapid testing and the required use of personal protective equipment (PPE) like face shields and face masks by all employees. All entrances will be equipped with hand and footwear sanitation stations, and all people entering the premises must undergo a temperature check.

Temperature check

Temperature check

Apart from the usual health and safety protocols mentioned, Belmont and Savoy will start to deploy a contactless scheme by rolling out the E-concierge. To limit contact, visitors may communicate with the front desk and other departments using their mobile phones, without leaving their respective guest rooms. There is also a new process for online check-in and check-out, online room service, and online in-room ordering and dining.

In terms of housekeeping and ensuring guests that rooms are safe and clean, the management follows through on sanitation guidelines. They even added six feet of distance between guests and staff for makeup room services, the use of UVC on linens and bed covers, and an hourly full disinfection of public areas and common touchpoints including the lobby and restaurant tables and chairs, front desk counters, entrance door handles, and elevator buttons, among others.
Deep cleaning (Lobby)

Each guest room will undergo a two-day disinfection process before it will be opened for occupancy again, following a “seal” process in which sanitized rooms will be properly labeled after inspected by hotel managers and supervisors.

Curtain steaming

The world-renowned Philippine hospitality is still in full display in how the management takes good care of the staff. Belmont Hotel and Savoy Hotel launched “Oplan Hatid Ulam,” a simple way to extend a helping hand to the hotels’ frontliners and employees through food packs.

Oplan Hatid Ulam

Oplan Hatid Ulam

Both hotels are situated in a 150-hectare township in the secluded area of Boracay Newcoast, a paradise of pristine white sand and clear blue waters ideal for those who want to enjoy the world’s best island.

Belmont Hotel Boracay will be opening its doors once again on July 15. For more information about the hotel, visit https://belmonthotelboracay.com/home/, @belmont_boracay on Instagram, and Belmont Hotel Boracay on Facebook.



Source: Manila Bulletin (https://lifestyle.mb.com.ph/2020/06/17/what-the-new-reality-will-look-like-at-boracay-newcoast/)