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After the prolonged number of days that everyone had to stay home as a health precaution, Ayala Malls nationwide are getting ready to welcome customers to a safe shopping experience, following sanitation measures and safety precautions for its shops and merchants.

To ensure that all customers are protected as they shop for their essentials at Ayala Malls, several protocols have been put in place mall-wide and in each individual shop. Among the safety standards that will be followed as the malls open under the modified enhanced community quarantine (MECQ) guidelines and the general community quarantine (GCQ) guidelines include:

  • The implementation of standard mall entry measures such as mandatory temperature checks at the entrance, and wearing of face masks within the premises.
  • Following government guidelines, persons below 21 years old and those 60 years old and above may not enter Ayala Malls, except when indispensable under the circumstances for obtaining essential goods and services or for work in establishments located therein.
  • There will be regular cleaning and disinfection of all common areas, and the installation of UV sterilizers in high traffic escalators.
  • All individual stores are also required to follow cleaning and disinfecting procedures.
  • Cashier counters are kept clean and regularly disinfected, as cashless payments are encouraged among customers.
  • Physical distancing arrangements like observing one-meter distances for queues at ATMs, elevators, restrooms, and other common areas are to be followed with markers in place to serve as reminders.
  • A one-way traffic flow will be implemented in narrower hallways, and security personnel will have hand-held reminders to further aid customers.
  • Adding to this, the malls will be equipped with thermal imaging scanners to detect mall goers’ body temperatures at the entrances with highest traffic. These thermal imaging scanners are aligned with similar installations in corporate facilities, government buildings, and airports. They will be present at Glorietta, Greenbelt, Market! Market!, Alabang Town Center, Ayala Center Cebu, Central Bloc, Abreeza, Centrio, Trinoma, Manila Bay, UP Town Center, Feliz, and Fairview.
  • DeliverEasy and DriveBuy services will continue to operate for customer convenience as some shoppers may prefer to order from home or have their parcels ready for curbside pickup at designated areas.

Ayala Malls - DriveBuy (How DriveBuy works)

The malls welcome their customers back safely, and continue to be of service as the country embraces the new normal. The Ayala Malls that reopened under GCQ last May 16 were Marquee Mall, The District Imus, The District DasmariƱas, Serin, Capitol Central, Atria, and Abreeza. Ayala Malls Centrio has already been operational since May 8.

Ayala Malls - Merchant Health and Safety Protocols 2

Ayala Malls - Merchant Health and Safety Protocols 3

Today, Ayala Malls that reopened under MECQ guidelines include Glorietta, Greenbelt, Ayala North Exchange, Circuit Makati, Metropoint, Trinoma, Vertis, U.P. Town Center, Fairview Terraces, North Cloverleaf, Ayala Malls Manila Bay, Ayala Malls Feliz, Ayala Malls The 30th, Ayala Malls Marikina, Market! Market!, Alabang Town Center, Ayala Malls Legazpi, Harbor Point, Ayala Malls Pavilion, Solenad, Ayala Center Cebu, and Central Bloc. Ayala Center Cebu, on the other hand, will be on enhanced community quarantine until May 31.

All Ayala Malls will be open daily from 10 am to 6 pm. For more information about the safety procedures at your favorite shopping and leisure destination, visit or follow @iloveayalamalls on Instagram and Ayala Malls on Facebook.


Source: Manila Bulletin (https://lifestyle.mb.com.ph/2020/05/19/ayala-malls-reopen-with-safe-shopping-as-priority/)